Privacy Policy

Last updated: November 1, 2026

Sky High Mobile Detailing is a mobile auto detailing business operating in Flagstaff, Arizona. This policy explains what information I collect, why I collect it, and what I do with it.

Who I am

Sky High Mobile Detailing Flagstaff, Arizona Phone: (928) 606-2432 Email: skyhighsolutionsbymax@gmail.com Website: skyhighsolutions.org

Information I collect

Information you give me directly:

  • Name, phone number, and email address

  • Your vehicle's year, make, model, and condition

  • Service address or where the vehicle will be located

  • Photos of your vehicle that you send me

  • Notes about what you want done

  • Payment information, processed by my payment provider and never stored by me

Information collected automatically when you visit the website:

  • IP address, browser type, and device type

  • Pages viewed and time spent on them

  • The site or search that referred you

  • Cookies and similar technologies used by my website platform

Information from third parties:

  • Appointment details submitted through my online booking system

  • Reviews and messages you send through Google or social media

How I use your information

  • To quote, schedule, and perform detailing services

  • To contact you about your appointment, including confirmations, reminders, a notice when I am on my way, and follow-up after the service

  • To process payment

  • To keep records of work performed on your vehicle, so I know its history next time

  • To respond to questions and reviews

  • To send occasional messages about services, openings, or offers, which you can stop at any time by replying STOP or asking me to

  • To improve the website and understand how people find me

I do not sell your personal information.

Text messages

If you contact me by text or give me your phone number, I will text you about your appointment and may occasionally text you about services or openings.

  • Message frequency varies

  • Standard message and data rates may apply

  • Reply STOP at any time to opt out, or just tell me and I will remove you

  • Opting out of marketing messages does not stop texts about an appointment you have already booked

Photos of your vehicle

I photograph vehicles before and after service for my own records and for marketing, including my website, Google Business Profile, and social media. I do not publish your name, address, or license plate, and I blur plates when they are visible.

If you would rather I not use photos of your vehicle publicly, just tell me and I will not. No explanation needed.

Who I share information with

I share only what is needed, with the services that run my business:

Service, What it handles, Squarespace, Website hosting and contact forms, Acuity Scheduling, Online booking and appointment details, Stripe, Payment processing, Google Business Profile, reviews, messaging, and website analytics ,Meta Advertising measurement

Each has its own privacy policy governing how it handles data. I may also disclose information if required by law.

Cookies

My website uses cookies to function properly and to understand site traffic. You can block or delete cookies in your browser settings, though some parts of the site may not work as well.

How long I keep information

I keep customer records, including service history, for as long as you remain a customer and for a reasonable period afterward for business and tax records. You can ask me to delete your information at any time and I will, except anything I am required to retain for tax or legal purposes.

Your choices

You can ask me to:

  • Tell you what information I have about you

  • Correct anything that is wrong

  • Delete your information

  • Stop sending you marketing messages

  • Stop using photos of your vehicle

Email skyhighsolutionsbymax@gmail.com or text (928) 606-2432 and I will take care of it.

Children

My services and website are not directed at children under 13 and I do not knowingly collect information from them.

Security

I take reasonable steps to protect your information, and the platforms I use maintain their own security measures. No method of transmission or storage is completely secure, so I cannot guarantee absolute security.

Changes

If I update this policy I will change the date at the top. Material changes will be noted on this page.

Contact

Questions about this policy: skyhighsolutionsbymax@gmail.com · (928) 606-2432