Frequently Asked Questions
Serving Flagstaff, Spearfish & Coconino County
Q: What’s included in each detailing package?
We offer four precision packages using pro-grade techniques:
| Package | Exterior Services | Interior Services | Time |
| Exterior Wash | Hand wash, wheels/tires, windows, dry | | 1-2 hours | $75+
| Interior Only | | Full vacuum, steam mats, surfaces, windows | 3-4 hours | $180+
| Standard Detail | Hand wash, wheels/tires, windows | Full vacuum, steam mats, surfaces, windows | 4-5 hours | $300+
| Wash, Clay & Seal | Everything in Standard + clay decontamination + paint sealant (3-6mo protection) | | 2-3 hours | $150+
Add-Ons (to any package):
- Ceramic Coating/wax ($25) | Plastic/Tire Shine ($25) | Engine Bay ($50)
- Pet Hair Removal ($25/$50) | Odor Removal ($35) | Shampooing ($50-100) | Leather Conditioning ($25)
Q: How does mobile detailing work? What do you need?
🔌 We come to YOU! Just provide:
- Power outlet (we bring 100ft cords!)
- Parking at your home/office in Flagstaff, Spearfish, or Coconino County
-Water? Helpful but NOT required — we use water-efficient tech!
Relax & return to a sparkling car — 98% of clients aren’t present during service
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Q: Why is mobile detailing priced higher than drive-thru washes?
Our $250+ Black Hills Special (or $200+ Flagstaff packages) deliver **10X the value:
- ✅ Doorstep convenience (save 2+ hours vs. shop visits)
- ✅ Handcrafted care (4+ hours labor vs. 5-minute tunnels)
- ✅ Premium products (Koch Chemie, Meguiar’s, P&S — pH-balanced & non-toxic)
- ✅ Paint protection (clay bars, sealants, ceramic coatings)
Fun fact: Our rates are often lower than Flagstaff detail shops — with free travel to you!
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Q: What’s your cancellation policy?
✅ Flexible:** Cancel/reschedule >24 hours ahead — no fee!
⚠️ Late (<24hr): $25 fee (covers lost slot)
🌧️ Weather Waiver:** Heavy rain/snow? Reschedule **FREE!**
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Q: Are your cleaning chemicals safe?
Absolutely. We use:
- Interiors: PolStar** — non-toxic, VOC-free & safe for kids/pets 🐶
- Exteriors: pH-balanced washes** (Koch Chemie, Meguiar’s) — no swirl marks or damage!
- Eco-Priority: Biodegradable formulas & water conservation.
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Q: Can you remove stubborn pet hair?
We’re Northern AZ’s pet hair pros! 🐕
- Standard Removal: $25 add-on (95%+ hair gone)
- "Every Single Hair" Guarantee: $50 (for showroom-ready results — ideal if pets are retiring from car life!)
Tip: Book the "Every Single Hair" service if your dog sheds like a Husky in July!
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Q: Do you service remote areas?
🗺️ YES — across Coconino County!
- FREE travel within 30 miles of Flagstaff (e.g., Kachina Village, Mountainaire)
- +$10 fee for 31-75 miles (e.g., Williams, Munds Park, Bellemont, Grand Canyon)
Spearfish clients: Free travel within 20 miles!